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PRIVACY POLICY

User Agreement

The user is not entitled to use the CHOICE LOAN LIMITED contract transaction and its corresponding services unless the user has read and accepted all the terms of this agreement. Logging in, browsing, or posting information about the service is considered as acceptance of this agreement. In addition, CHOICE LOAN LIMITED respects all applicable national laws concerning blockchain-encrypted digital assets.

Data Collection

You are not obliged to provide us with personal data, but refusal to do so may limit our ability to provide you with the full range of CHOICE LOAN LIMITED services, including opening a User Account, virtual currency exchange and wallet services, participation in bonus programs, and technical support. We guarantee that we will not sell your personal data and will use it strictly in accordance with this Policy and for the purposes outlined herein.

We may collect personal data in the following cases:

  • - Registration and Verification: When creating a User Account, you may be asked to provide information such as your name, contact details, email address, business registration documents, identity card, utility bill, IP address, and payment details. Additional information may be requested as services are used.
  • - Third-Party Sources: Depending on the services provided, we may receive data directly from you or from our partners and suppliers.
  • - Customer Support: When contacting our support team, you may be required to provide additional information.

Legal Grounds

CHOICE LOAN LIMITED collects and processes your data based on the following grounds:

  • - Contractual necessity: By creating a User Account and using CHOICE LOAN LIMITED services, you enter into a contractual relationship with us, requiring the processing of your personal data.
  • - Legitimate interest: We may process your data to ensure platform stability, fix technical issues, improve services, enhance security, or respond to intellectual property claims. Processing will not take place if your rights and freedoms outweigh our interests.
  • - Legal requirements: We may process your data when required by applicable law.
  • - Consent: Your consent may be required for opening accounts, providing wallet services, marketing, promotional mailing, or other activities requiring explicit approval.

Use of Personal Data

Personal data may be used to open and maintain your User Account, process transactions, verify identity, provide technical support, personalize services, analyze user activity, and improve overall service quality. CHOICE LOAN LIMITED may provide links to third-party websites, which operate under their own privacy policies. Users are encouraged to review them independently.

In the case of User Account deactivation, CHOICE LOAN LIMITED retains user data only where required by law, to prevent fraud, or to provide opportunities for account reactivation.

Security of Personal Information

We employ administrative, technical, and physical measures to safeguard personal information against unauthorized access, theft, or misuse. However, transmission of information over the Internet may carry risks, and CHOICE LOAN LIMITED does not assume liability for any data intercepted or altered during transmission. While we make every effort to protect your information, it cannot be considered fully confidential.

Storage of Personal Data

Personal data is stored only as long as necessary for the purposes outlined in this Policy or as required by law. Data no longer needed is either deleted or anonymized. If a User Account is deleted, some anonymized data may be retained to prevent fraudulent re-registration attempts.

Use of Cookies

CHOICE LOAN LIMITED uses cookies to improve website functionality, enhance security, track service performance, and analyze user trends. Cookies do not store personal data such as passwords or account details. Pixel tags and web beacons may also be used for similar purposes. Users can manage cookie settings in their browsers.

Right to Access Personal Data

Users have the right to request details about the personal data we hold. Requests must be submitted via email and may require additional verification. CHOICE LOAN LIMITED responds to such requests within 7 business days. Abuse of this right may result in denial of the request or a processing fee.

Right to Withdraw Consent

If your consent is required for processing data, you may withdraw it at any time via account settings. Some services may become unavailable after withdrawal. Users can also delete their accounts and request the return of funds.

Submitting a Request

All data-related requests will be processed within 7 business days, with possible extensions of up to two months in case of technical or high-volume constraints. Users will be notified of any delays. Requests are free of charge unless deemed abusive or excessive.

Changes to the Policy

Any changes to this Policy will be published on the website. Significant updates will be communicated clearly to users. Minor changes may be reflected by simply updating the document online.

Scope of Application

This service is available only to users aged 18 and older. By accessing our services, you confirm that you meet this requirement.

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